Terms & Conditions

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Customer Acknowledgement: By submitting your order to Print&Buzz, you agree to the following:

• I have verified that spelling and content are correct.

• I am satisfied with the document layout.

• I understand that my document will print EXACTLY as it appears here and that I may not be able to make any changes once my order is placed.

• I assume all responsibility for typographical errors.

Print&Buzz Terms and Conditions:

IMPORTANT NOTICE

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY ACCESSING THIS WEBSITE, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS STATED BELOW. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS STATED BELOW, PLEASE DO NOT ACCESS THIS WEBSITE. PRINT&BUZZ RESERVES THE RIGHT TO CHANGE, MODIFY, OR AMEND THESE TERMS AND CONDITIONS WITHOUT ANY NOTICE.

1. ORDER APPROVAL Customer is fully responsible for final proof and layout approval prior to the printing process. Print&Buzz is NOT LIABLE for errors in a final product caused by any of the following reasons: Language and grammar, graphics, bleeds, damaged fonts, overprinting, form fields, files not built to template, or page order.

2. COPYRIGHT All material used or found on this Website or used in the production of your order is subject to Copyright. All rights are reserved worldwide. It is strictly prohibited to redistribute, copy, or republish any of the material and software contained on the Print&Buzz website or the copyrighted property of parties from whom Print&Buzz has licensed such property. The Customer (sometimes referred to for convenience as "you") may not place or reproduce any trademarks, service marks, or logos that are not owned by you or licensed to you onto materials and merchandise to be printed via the Print&Buzz Service. You cannot use unlicensed copyrighted materials from photographers, artists, publishers, composers, writers, and other authors of original works. The same policy is applicable for trademarks, service marks, and/or logos. You cannot use explicit language or pornography on printed materials and merchandise.

3. CUSTOMER CONTENT All information, data, text, photographs, graphics, messages, or other materials supplied by the customer ("Content") are the sole responsibility of the customer. Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable Content. You agree not to use the Service to send, upload, post, or otherwise transmit any Content that contains (i) child pornography or anything indecent, obscene, lewd, lascivious, filthy, or vile; (ii) a threat to kidnap or injure a person, a threat to injure the personal property or reputation of another person, a threat to accuse any person of a crime, a threat to inform another that a person has violated any law of Canada or the United States, or a threat of blackmail; (iii) any matter advocating or urging treason, insurrection, or forcible resistance to any law of Canada or the United States; (iv) any defamatory remarks directed at any other person or company; or (v) any content that infringes the intellectual property rights or other proprietary rights of Print&Buzz or any third party. Print&Buzz does not control the Content uploaded by Customers and does not guarantee the accuracy, integrity, or quality of the Content. Under no circumstances will Print&Buzz be liable to you in any way for any Content you may be exposed to that you may find offensive, indecent, or objectionable. Products and services are provided for your personal use only. You agree to abide by these terms of service and not to use these products and services or related messages for any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation. You agree that you are responsible for protecting your password and controlling access to your registered account. You agree that you will be responsible for all orders placed or other actions that are taken through your registered account.

You acknowledge that Print&Buzz does not pre-screen Content, but that Print&Buzz and its affiliates shall have the right (but not the obligation) in their sole discretion to remove any Content that violates the terms of service or may otherwise be objectionable. You further acknowledge and agree that Print&Buzz may preserve Content and may also disclose Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the terms of service; (c) respond to claims that the Content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of Print&Buzz, its users, and the public.

4. GOVERNING LAW Any legal action or proceeding relating to or arising from your access to or use of this Site shall be instituted in Ontario. You agree to submit to the jurisdiction of Ontario courts and agree that venue in these courts is proper in any such legal action or proceeding.

5. LIMITATION OF LIABILITY In no event shall Print&Buzz or its licensors, suppliers, or vendors, their officers, directors, employees, or agents, be liable for any special, incidental, indirect, or consequential damages of any kind, or for any damages whatsoever resulting from loss of use, data, or profits, whether or not Print&Buzz has been advised of the possibility of the damage, arising out of or in connection with the use or performance of the site or of failure to provide services that you order from Print&Buzz or its affiliates, including without limitation, damages arising from mistake, omission, virus, delay, or interruption of service. In no event shall Print&Buzz be liable or responsible for any damages or consequences arising from or related to your inappropriate or unauthorized use of the site or its content. Print&Buzz reserves the right to refuse service without disclosing a reason.

6. INDEMNITY You agree that you shall indemnify and defend Print&Buzz and all parties from whom Print&Buzz has licensed portions of Content, and their directors, officers, and employees, against all claims, liability, damages, costs, and expenses, including reasonable legal fees and expenses arising out of or related to (i) your breach of these Terms of Use or (ii) any suit, claim, or demand arising from or relating to any text, photograph, image, graphic, or other material you incorporated into Products.

7. CUSTOMER SUBMITTED ARTWORK OR GRAPHICS All artwork or designs and images must be provided in CMYK format. Print&Buzz is not responsible for any color shift that occurs in conversions from RGB or spot colors to CMYK color modes. All artwork, designs, and images must be provided in a minimum of 300 DPI and CMYK color mode. Print&Buzz is not responsible for images printed as fuzzy, distorted, or pixilated due to customer-provided artwork.

8. COLOR PROOFING AND MATCHING Print&Buzz is not liable for color matching or ink density on screen proofs approved by the customers. Screen proofs will predict design layout, text accuracy, image proportion, and placement, but not color or density. While Print&Buzz will try its best to match the gradient density of each color, Print&Buzz is not liable for the final appearance of a color. Stock and coating, especially uncoated stock, may affect or change the appearance of the printed colors. Print&Buzz is not liable for the final color appearance of its products.

Because of differences in equipment, paper, inks, and other conditions between color proofing and production pressroom operations, a reasonable variation in color between color proofs and the completed job is expected, unavoidable, and shall constitute an acceptable delivery. Print&Buzz will make every effort to produce a reasonable representation based on materials supplied by the customer; however, Print&Buzz does not guarantee color matching. Unfortunately, time to time there is a misrepresentation of color due to soft proofing because of the calibration of one monitor to another.

9. TRIMMING AND FOLDING While Print&Buzz will try its best to trim and fold each job accurately as per the order specs and artwork, Print&Buzz is not liable for up to 0.0625" of trimming and folding variance on each side. The design of the artwork should not be dependent on exact trimming or fold dimensions.

10. ORDER CANCELLATION Orders are eligible for cancellation upon request via support ticket until the commencement of imposition, subject to applicable cancellation charges. A store credit or credit card refund will be issued with a value equal to the canceled job(s). If a job is canceled, charges for any labor hours (proof, file adjustment, etc.) or administrative fees (credit card fees, etc.) will be subtracted from your credit. In cases where a job is already imposed but cancellation may still be possible, a minimum cancellation charge of $25 per job is required. Once the order has been placed successfully, No Refunds are issued for file adjustment services.

11. RETURNS AND REFUNDS Since each order is unique to the customer and has no resale value, All Sales Are Final. If we verify that we made an error, we will reprint the order or issue a credit or refund accordingly. The customer must notify Print&Buzz within 10 business days of receiving the order to notify us of any defects discovered in the ordered product, failing which the customer is deemed satisfied with the product. We may occasionally request that we pick up the printed material prior to issuing the reprint, credit, or refund.

12. ORDER SHIPPING AND DELIVERY Please note that all turnaround times are estimates. While Print&Buzz will use reasonable efforts to prevent delays of delivery schedules, in no case shall Print&Buzz be liable for any consequential or damages resulting from any delay in shipment or delivery. Orders are F.O.B. the Print&Buzz Plant, and customers shall have recourse only to the carrier for any shipping issues. Print&Buzz is not responsible for any delay, loss, or damage arising from the shipment or delivery of the customer's order.

13. PRODUCTION TURNAROUND TIMES Turnaround times begin once the order has been approved and payment has been processed. Any delays in approval or payment may result in delays in production. While Print&Buzz aims to meet specified turnaround times, we are not responsible for delays due to unforeseen circumstances, including but not limited to equipment failure, supply chain disruptions, or acts of nature.

14. CLAIMS AND DISPUTES Any claims concerning quality or performance of products must be made within 10 business days of receipt of goods. In the event of a dispute, the customer agrees to submit to binding arbitration under the rules of the Ontario Arbitration Act. Any decision rendered by the arbitrator shall be final and binding on both parties.

15. PRIVACY POLICY Print&Buzz is committed to protecting your privacy. All customer information is used only for the processing of orders and is not shared with third parties except as required for order fulfillment or by law. Please refer to our detailed Privacy Policy for more information.

16. USER ACCOUNTS Customers are responsible for maintaining the confidentiality of their account information and password. Print&Buzz is not liable for any unauthorized access to your account resulting from your failure to protect your information. Customers agree to notify Print&Buzz immediately of any unauthorized use of their account.

17. THIRD-PARTY LINKS The Print&Buzz website may contain links to third-party websites that are not under our control. We are not responsible for the content, privacy policies, or practices of any third-party websites. Access to these sites is at your own risk.

18. FORCE MAJEURE Print&Buzz shall not be liable for any failure to perform due to unforeseen circumstances or causes beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

19. SEVERABILITY If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable. The invalid or unenforceable provision shall be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision.

20. ENTIRE AGREEMENT These Terms of Service constitute the entire agreement between you and Print&Buzz with respect to your use of the site and any orders placed with Print&Buzz. These Terms supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and Print&Buzz.

21. CONTACT INFORMATION If you have any questions or concerns regarding these Terms of Service, please contact us at:

1(888) 435-3559

By continuing to use our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service.